Your life skills are needed! You may be wondering, is there something here for me? The answer is yes! We have several volunteer roles that vary in responsibilities.
Greeter/Intake Specialist
- Welcome taxpayers
- Ensure taxpayers have brought all required documents
- Provide the intake form and general instructions
- Set up and put away supplies
Translator
- Assists taxpayers with the VITA process in Spanish, Arabic, or other languages
Computer Helper
- Computer helpers assist taxpayers with accessing their online accounts
Tax Preparer
- Conduct thorough interviews with taxpayers prior to data entry
- Enter taxpayer information into tax prep software
- Tax professionals (Enrolled Agents, Attorneys, CPAs, and CFPs) may earn Continuing Education Credits
*An experienced tax preparer reviews every return prior to filing to verify accuracy.In-Person Trainings: Every volunteer must attend one training session held at the United Way offices, located within the Rutherford County Chamber of Commerce.
- December 13 from 9:30 AM - 2 PM
- January 10 from 9:30 AM - 2 PM
- January 24 from 9:30 AM - 2 PM
Volunteers are needed to work at least one shift per week during the tax season, which will run from late January, or as soon as the IRS opens for electronic filing, to Tax Day, which is on April 13. Shifts are 3 hours or 4 hours, depending on the location. We have shifts available during the weekdays, weeknights, and weekends.
Murfreesboro (Patterson Park): Mon, Tues, Thurs 12:00 - 5:00 PM | Sat 8:00 AM - 3:15 PM
Smyrna (Town Hall Annex): Wed, Fri, Sat 9:00 AM - 2:00 PM
Shelbyville (Senior Center): Wed, Fri 9:00 AM - 2:00 PM
Shelbyville(Library): Sat 9:00 AM -1:00 PM
Woodbury (Adams Memorial Library): Tues 12:00-5:00 PM
Tullahoma (United Way Office): Mon 12:00-4:00 PM
McMinnville (Motlow Campus): Select Thursdays 12-4
Fayetteville (West End Baptist): Tues, Thurs, Sat 11:00 AM- 2:00 PM
Note: Volunteers needed on Saturdays - all sites are open
*The Internal Revenue Service (IRS) created the VITA program to provide free tax preparation and electronic filing for low to moderate-income taxpayers using community partners and volunteers.
